About This Site
Welcome to our Service Status Page. Here you’ll find detailed info about our services & past incidents.
If you’re experiencing issues not listed below & are a Kahootz user, please contact our support team.
Current System Status
Other System Statuses




Known Issues Affecting Functionality
Please see a list of known issues that we’re aware of or have been reported to our helpdesk.
Site Admin > Settings (siteURL/system/siteOwner/Settings) displays an error message.
You cannot access any features on your settings page, but we’re currently fixing it.
If you need assistance or want to enable something, please contact our support.
3rd Party Status Pages
Below are links to 3rd-party sites/systems we use.
Pingdom offers reliable uptime & performance monitoring for our website.
It monitors uptime, performance & interactions to improve the end-user experience.
AWS is our hosting provider. We use a range of AWS services, including compute, storage and networking, delivered through UK-based regions designed with strong environmental, operational and security controls. This gives us resilience, scalability and a modern infrastructure foundation.
DeskPRO is our Support Helpdesk Ticketing System for all communication with our clients
Recent Incidents
Date & Time | Outage Type | Affected Services | Reason | Resolution Date & Time |
2026/07/09 @ 09:50 | Unplanned | Kahootz was unavailable | Configuration file on the hosted server | 2026/07/09 @ 09:58 |
2026/06/12 @ 02:05 | Unplanned | Office Online integration | Deployment issue affecting Office Online | 2026/06/12 @ 08:41 |
Recent Maintenance
Date & Time | Outage Type | Affected Services | Reason | Completed Date & Time |
2025/07/29 @ 22:00 | Planned | Kahootz will be unavailable | Database config update and restart | 29/07/2025 @ 22:30 |
2025/06/03 @ 20:00 | Planned | Kahootz will be unavailable | Kernel updates & server reboots | 2025/06/03 @ 22:00 |
2025/03/18 @ 20:00 | Planned | Kahootz will be unavailable | DB updates and server reboots | 2025/03/18 @ 22:00 |