Kahootz Tip: Treat recovery codes wth the same security as you would your password, NEVER share or distribute it!
To generate a new set of recovery codes:
Click on your "Name" at the top right corner of the page to open your Account menu.Select “Password & Security” from the drop-down menu.
Click on the "Recovery Codes" tab.
Enter your "Current Password" and click "Go"
5 unique single-use-only recovery codes will be displayed, which you can use to log into Kahootz.
Tip: Recovery codes are single use only, so you'll need to store them somewhere safe because they won't be shown again.
If you contact support requesting a recovery code, generally, they will provide you with 5 codes.
When logging into your Kahootz account, enter one of those codes that support provides you.
After using the last code, you'll be presented with a warning message across the top of the screen.
Once you've seen this message, you MUST click on the link above: generate a new set of Recovery Codes.
Enter your password and press the "Go" button, it’ll generate 5 more single-use recovery codes for you to use.
Please note: not only will this prevent you from having any login issues but also saves you from contacting support.