Kahootz Tip: Treat recovery codes as you would your password, NEVER share or distribute them!
To generate more recovery codes, you will require access to your account profile
Kahootz Tip: Lost or can't access your phone? You will need to contact Kahootz Support.
To generate a new set of recovery codes:
Click on your "Name" at the top right corner of the page to open your Account menu.
Select “Password & Security” from the drop-down menu.
Click on the "Recovery Codes" tab.
Enter your "Current Password" and click "Go"
5 unique single-use-only recovery codes will be displayed, which you can use to log into Kahootz.
Kahootz Tip: Recovery codes are single use only, so once used, they cannot be used again.
If you contact support requesting a recovery code, generally, they will provide you with 5 codes.
When logging into your Kahootz account, enter one of those 5 codes that support provided.
After using the last code, you'll be presented with a warning message across the top of the screen.
Once you've seen this message, we RECOMMEND clicking the link above to generate a new set of Recovery Codes.
Enter your password and press the "Go" button; it’ll generate 5 more single-use recovery codes for you.
Please note: not only will this prevent you from having any login issues, but saves you from contacting support.