Kahootz Tip: Treat recovery codes wth the same security as you would your password, NEVER share or distribute it!

To generate a new set of recovery codes:

1. 
   Click on your "Name" at the top right corner of the page to open your Account menu.

2. Select “Password & Security” from the drop-down menu.

3. Click on the "Recovery Codes" tab.

4. Enter your "Current Password" and click "Go"

5. 5 unique single-use-only recovery codes will be displayed, which you can use to log into Kahootz.

Tip: Recovery codes are single use only, so you'll need to store them somewhere safe because they won't be shown again.

If you contact support requesting a recovery code, generally, they will provide you with 5 codes.
When logging into your Kahootz account, enter one of those codes that support provides you.

After using the last code, you'll be presented with a warning message across the top of the screen.

Once you've seen this message, you MUST click on the link above: generate a new set of Recovery Codes.

Enter your password and press the "Go" button, it’ll generate 5 more single-use recovery codes for you to use.

Please note: not only will this prevent you from having any login issues but also saves you from contacting support.