Kahootz Tip: Treat recovery codes as you would your password, NEVER share or distribute them!

To generate more recovery codes, you will require access to your account profile

Kahootz Tip: Lost or can't access your phone? You will need to contact Kahootz Support.

To generate a new set of recovery codes:

1. 
   Click on your "Name" at the top right corner of the page to open your Account menu.

2. Select “Password & Security” from the drop-down menu.

3. Click on the "Recovery Codes" tab.

4. Enter your "Current Password" and click "Go"

5. 5 unique single-use-only recovery codes will be displayed, which you can use to log into Kahootz.

Kahootz Tip: Recovery codes are single use only, so once used, they cannot be used again.

If you contact support requesting a recovery code, generally, they will provide you with 5 codes.
When logging into your Kahootz account, enter one of those 5 codes that support provided.

After using the last code, you'll be presented with a warning message across the top of the screen.

Once you've seen this message, we RECOMMEND clicking the link above to generate a new set of Recovery Codes.

Enter your password and press the "Go" button; it’ll generate 5 more single-use recovery codes for you.

Please note: not only will this prevent you from having any login issues, but saves you from contacting support.