If your Kahootz site has two-step verification enabled, you'll be required to enter a security code every time you log in.

First, you must download and install an authenticator app to get a security code on your mobile/tablet device.

Open the "App Store" on your device; refer to the URL links below for guidance:

• Google Play (Android)

• Microsoft Apps (Windows)

• Apple Store (iOS)

• Twilio Authy (All Platforms)

• Sophos (Android & iOS)

Note: The below steps have been completed on an Android device.

1. Open "Play Store" and type "Authenticator" which will display a list of apps.

2. Select "Microsoft Authenticator" and click "Install."

3. Once it's finished downloading/installing, "Open the App" and "Click the 3 dots" in the top-right corner, 

4. Select "Add Account" from the drop-down menu.

5. Select "Other Accounts" from the list. This may ask for access to your camera (we recommend you select yes.)

6. Point the camera at the QR code during the Two-Step Verification wizard when logging in for the first time.
   If this isn't your first time, you'll need to generate a QR code from within your account - please refer to our KB article for full details.
   If you cannot access your account, I'm afraid you won't be able to generate a QR code to complete this setup; please contact support.

7. The account will now be added to the app, displaying a unique 6-digit number you'll need each time you log into Kahootz.

Note: The below steps have been completed on an iOS (Apple) device.

1. Open "App Store" and type "Authenticator" which will display a list of apps.

2. Select "Microsoft Authenticator" and click "Install."

3. Once it's finished downloading/installing, click "Open."

4. Select "Add Account" 

5. Select "Other Accounts" from the list. This may ask for access to your camera, (we recommend you select yes.)

6. Point the camera at the QR code during the Two-Step Verification wizard when logging in for the first time.
   If this isn't your first time, you'll need to generate a QR code from within your account - please refer to our KB article for full details.
   If you cannot access your account, I'm afraid you won't be able to generate a QR code to complete this setup; please contact support.

7. The account will now be added to the app, displaying a unique 6-digit number you'll need each time you log into Kahootz.

Kahootz Tip: Lost or can't access your phone? You will need to contact Kahootz Support.