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How-To Install an Authenticator App on your Device for Two-Step Verification - Knowledgebase Articles / How-To - Software Support

How-To Install an Authenticator App on your Device for Two-Step Verification

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If your Kahootz site has two-step verification enabled, you'll be required to enter a security code every time you log in.

To get a security code, you first need to download and install an authenticator app on your mobile device.

To do this, first of all, you need to open the "App Store" on your device. It should be in the list below:

Note: The below steps have been completed on an Android device.
  1. Open "Play Store" and type "Authenticator" which will display a list of apps.
  2. Select "Microsoft Authenticator" and click "Install."
  3. Once it's finished downloading/installing, "Open the App" and "Click the 3 dots" in the top-right corner, 
  4. Select "Add Account" from the drop-down menu.
  5. Select "Other Accounts" from the list. This may ask for access to your camera, (we recommend you select yes.)
  6. Point the camera at the QR code during the Two-Step Verification wizard when logging in for the first time.
  7. The account will now be added to the app which will display a unique 6 digit number that you'll need each time you log into Kahootz.
Note: The below steps have been completed on an iOS (Apple) device.
  1. Open "App Store" and type "Authenticator" which will display a list of apps.
  2. Select "Microsoft Authenticator" and click "Install."
  3. Once it's finished downloading/installing, click "Open."
  4. Select "Add Account" 
  5. Select "Other Accounts" from the list. This may ask for access to your camera, (we recommend you select yes.)
  6. Point the camera at the QR code during the Two-Step Verification wizard when logging in for the first time.
  7. The account will now be added to the app which will display a unique 6 digit number that you'll need each time you log into Kahootz.
Kahootz Tip: Lost or can't access your phone? You will need to contact Kahootz Support to request a one-off recovery code.
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